I think this is a best explanation: Reporting a new bug or feature request 1. Title: A short one-sentence summary that explains the problem (not your suggested solution). 2. Assigned to: 3. CC: 4. Priority: 5. Severity: 6. Description: 6.a. Full details of the issue, giving as much detail as possible. This can include: 6.b. Steps to Reproduce: 6.c. Actual Results: 6.d. Expected Result: 6.e. For feature requests: A description of what you would like to achieve, and why. A user story is an effective way of conveying this. 6.f. Please also provide any other information that might be useful, such as: the web browsers, computer systems you've seen the bug on; To attach a log file or screenshot (but make sure that no confidential data is included or shown), click the Upload File button (a cloud with an arrow) in the toolbar of the Description field. Software has bugs, yes, even ours. Since programmers are human, and humans make mistakes, ergo bugs. When you come across a bug in our softw...